Project number 02
Project number 02
Project number 02
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Autodesk Viewer is a free web application that allows users to upload, view, and share design files created by Autodesk products without needing expensive software.
As the UX designer, I led the effort to revamp the Autodesk Viewer to improve usability, add valuable features, and facilitate user onboarding to paid products.
See the website
See the website
See the website
Product
Web app SAAS
What I did
Product Design
Stakeholder management
Interactive prototyping
User research & testing
My role
Design Lead
Timeline
Design Lead
The problem
The problem
Autodesk Viewer was a product used by many users, presenting a significant opportunity to improve it, funnel users to paid offerings, and address key usability issues.
The main goals of this project were to enhance the user experience by addressing the most common pain points and, more importantly, leverage the usage of this product by 1M+ people per month to onboard users to Autodesk's paid products like Fusion 360.
Autodesk Viewer was a product used by many users, presenting a significant opportunity to improve it, funnel users to paid offerings, and address key usability issues.
The main goals of this project were to enhance the user experience by addressing the most common pain points and, more importantly, leverage the usage of this product by 1M+ people per month to onboard users to Autodesk's paid products like Fusion 360.
Research
Research
Autodesk Viewer was a product used by many users, presenting a significant opportunity to improve it, funnel users to paid offerings, and address key usability issues.
The main goals of this project were to enhance the user experience by addressing the most common pain points and, more importantly, leverage the usage of this product by 1M+ people per month to onboard users to Autodesk's paid products like Fusion 360.
Autodesk Viewer was a product used by many users, presenting a significant opportunity to improve it, funnel users to paid offerings, and address key usability issues.
The main goals of this project were to enhance the user experience by addressing the most common pain points and, more importantly, leverage the usage of this product by 1M+ people per month to onboard users to Autodesk's paid products like Fusion 360.
ML Feedback Dashboard
ML Feedback Dashboard
To make feedback analysis more efficient, an engineer colleague and I created a dashboard, powered by Google machine learning tools. We trained a model to classify feedback and perform sentiment analysis on the comments. This allowed us to get a clear picture of users' pain points.
To make feedback analysis more efficient, an engineer colleague and I created a dashboard, powered by Google machine learning tools. We trained a model to classify feedback and perform sentiment analysis on the comments. This allowed us to get a clear picture of users' pain points.
The Solution
The Solution
We incorporated a review of the latest feedback into our weekly rituals, making it easy to identify product trends and gauge sentiment changes following feature updates.
Better Export Options: Enhanced export functionalities, allowing users to generate images from 3D files.
Interface Improvement: Simplified and refined the user interface.
File Compatibility: Improved support for various file types.
We incorporated a review of the latest feedback into our weekly rituals, making it easy to identify product trends and gauge sentiment changes following feature updates.
Better Export Options: Enhanced export functionalities, allowing users to generate images from 3D files.
Interface Improvement: Simplified and refined the user interface.
File Compatibility: Improved support for various file types.
Impact
Impact
Within 6 months after these improvements:
Within 6 months after these improvements:
30%
Increase in web traffic
Autodesk Viewer was a product used by many users, presenting a significant opportunity to improve it.
Autodesk Viewer was a product used by many users, presenting a significant opportunity to improve it.
30%
Increase in web traffic
Autodesk Viewer was a product used by many users, presenting a significant opportunity to improve it.
Autodesk Viewer was a product used by many users, presenting a significant opportunity to improve it.
30%
Increase in web traffic
Autodesk Viewer was a product used by many users, presenting a significant opportunity to improve it.
Autodesk Viewer was a product used by many users, presenting a significant opportunity to improve it.
Contact me
Contact me
Works
Contact
About
c 2024 Pierre-Olivier Blais
Contact me
Works
Contact
About
c 2024 Pierre-Olivier Blais
Contact me
Works
Contact
About
c 2024 Pierre-Olivier Blais